Return Policy
RETURN POLICY
Last updated October 21, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at sallyatbias@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Bias Harrogate
Attn: Returns
RMA #
17 Cold Bath Road
Harrogate,
North Yorkshire
HG2 0NL
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
- Please email Sally with the reason you are returning your Bias purchase.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
07798 927638
sallyatbias@gmail.com